Your privacy matters to us. Here's how we handle your information.
By using our website, requesting a quote, or engaging our services, you consent to the collection and use of your personal information as described in this policy.
We collect only the information we need to provide our lawn care and landscaping services and to run our business. This includes:
We use your personal information to:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
By providing us with your personal information, you consent to its collection, use, and disclosure as set out in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw consent, contact us using the details at the end of this policy. Please note that withdrawing consent may affect our ability to provide services to you.
Payments are processed by Square, Inc., a PCI-DSS compliant third-party payment processor. When you provide payment details, that information is transmitted directly to and stored securely by Square.
Prime Property Pros never sees, collects, or stores your full credit or debit card number. For recurring services, your card is securely tokenized and held by Square; we are only able to initiate charges against the agreed service amounts. Square's handling of your payment information is governed by Square's own privacy policy, available at squareup.com.
We rely on a small number of trusted service providers to operate our business. These providers only receive the information necessary to perform their function, and are obligated to protect it:
Some of these providers may store or process data outside of Canada. Where that is the case, your information may be subject to the laws of the jurisdiction in which it is stored.
We maintain reasonable physical, technical, and administrative safeguards to protect your personal information against loss, theft, and unauthorized access, use, or disclosure. Access to customer information is limited to personnel who need it to perform their duties. While we take these steps seriously, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We keep your personal information only as long as necessary to provide our services, maintain our business relationship, and meet legal, accounting, and tax obligations. When information is no longer required, we take reasonable steps to securely delete or de-identify it.
Under PIPEDA, you have the right to:
To exercise any of these rights, contact us using the details below. We will respond within a reasonable time and, where required, within the timeframes set out by law.
Our website may use basic cookies and similar technologies necessary for the site to function and to understand how visitors use it. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
If you have questions about this privacy policy, wish to access or correct your information, or want to make a privacy-related complaint, please contact us:
Prime Property Pros Ltd.
📍 Greater Toronto Area, Ontario
If you are not satisfied with our response to a privacy concern, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.